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SECP launches an app to solve complaints of investors

 

The Securities and Trade Fee of Pakistan (SECP) has launched a cell utility which is able to tackle the complaints and requests filed by the buyers.

With this cell utility, customers will be capable to lodge any grievance or question they’re going through and likewise can monitor the standing of beforehand filed complaints utilizing their smartphones. SECP Chairman Shaukat Hussain inaugurated the brand new Service Desk Administration System (SDMS) cell utility. The app has been developed as an extension of SECP’s Service Desk Administration System (SDMS). The app was created to facilitate the investor and get the common updates on fixing complaints.

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Because the launch of an app, it has efficiently dealt with greater than eight,000 complaints and 22,000 queries to facilitate buyers. The applying is out there to all Android customers and could be downloaded on Google Play Retailer. There’s additionally a separate web-based notification panel which pushes notifications to cell customers.

After grievance submitting, the applying connects with the involved subject dealing with officer. The applying additionally supplies the power to connect related information and supporting paperwork to offer proof for complaints with out having to log into one’s laptop computer or desktop. The app additionally permits customers to ship textual content, audio and/or video messages to file a grievance.

You may get the additional details about SDMS here.

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